This Privacy Policy explains how Dinobond (“we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information when you visit or use our website dinobond.resocraft.com and related digital services (“Site”). By accessing or using the Site, you agree to the practices described in this policy.

1. Scope of this Policy

This Privacy Policy applies to personal information collected through:

  • Our website and digital platforms

  • Online forms and contact submissions

  • Support and inquiry channels

  • Service requests, quotation requests, or business communication

This policy does not apply to offline information collection or third-party services that we do not control.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect the following:

  • Name, phone number (e.g., 8108420324), email address

  • Company details, project information, business address

  • Messages, support inquiries, attachments

  • Account login credentials (if an account is created)

  • Payment information handled securely by third-party providers

2.2 Information Collected Automatically

When you use the Site, we collect:

  • IP address, device type, browser details

  • Pages visited, time spent, interactions

  • Referring/exit pages

  • Cookie identifiers and analytics data

2.3 Cookies & Similar Technologies

Cookies may be used for:

  • Essential functionality

  • Analytics and performance measurement

  • Preference management

  • Personalized content

Users can disable cookies from browser settings, though some features may not function properly.

3. How We Use Your Information

Your information may be used to:

  • Respond to inquiries and provide customer support

  • Process orders, transactions, and service requests

  • Improve website performance and user experience

  • Personalize content and user preferences

  • Send updates, service messages, and marketing communications (when permitted)

  • Enhance safety, fraud prevention, and system security

  • Comply with legal obligations

We only use your data for purposes connected to our business and services.

4. Legal Basis for Processing

Where required by law, we process personal data based on:

  • Your consent

  • Contractual necessity

  • Legitimate business interests

  • Legal compliance

5. Sharing & Disclosure of Information

We may share data with:

  • Hosting and IT service providers

  • Payment processors

  • Customer support and CRM platforms

  • Business partners or authorized dealers

  • Professional advisors

  • Legal authorities when required

All partners are required to handle data securely and only for the purposes we authorize.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Resolve inquiries

  • Fulfill legal or tax obligations

  • Maintain records for legitimate business operations

Retention periods vary depending on the type of information and applicable laws.

7. Data Transfers

Some data may be processed or stored in countries outside your location, depending on our hosting providers and service partners. We use reasonable safeguards to protect such data during transfers.

8. Security Measures

We use technical and organizational security measures to protect information, including:

  • Encrypted data transmission

  • Access control and authentication

  • Secured hosting infrastructure

  • Monitoring for potential threats

No system is completely foolproof, but we strive to maintain the highest level of protection.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing or non-essential data use

  • Request a copy of your data in portable format

To exercise your rights, contact us through the details below.

10. Marketing Communications

If you opt in to communications, we may send:

  • Product updates

  • Promotional offers

  • Service notifications

You may opt out anytime through unsubscribe links or by contacting us.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Users should review third-party policies before sharing personal information.

12. Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect data from them. If such data is discovered, we will delete it promptly.

13. Changes to This Policy

We may update or modify this Privacy Policy at any time. Continued use of the Site indicates acceptance of any revised terms.

14. Contact Information

For questions, concerns, or data-related requests, contact:

Dinobond
Website: dinobond.resocraft.com
Phone / WhatsApp: +91 81084 20324
Email: info@dinobond.resocraft.com